Encountering an Epson printer showing an offline status on either Windows 10/11 or a Mac can be a significant disruption to printing tasks. To resolve this issue, specific troubleshooting steps need to be implemented for each respective operating system.
Epson printer keeps goes offline, try these troubleshooting steps :
To acquire the directions for these fixes, you can consider going through the following sub-sections to fix Epson Printer offline status on your Windows 10/11.
Solution 1- Run Troubleshooter
Here are the troubleshooting steps to address and fix an Epson printer’s offline issue using the Troubleshooter:
- Press the Windows Key + S and search for “Printers & Scanners.”
- Open the Printers & Scanners settings.
- Look for “Run the Troubleshooter” on the right-hand side menu.
- Click on “Run the Troubleshooter.”
- Allow the Troubleshooter to complete scanning your computer.
- Choose the printer experiencing problems.
- Click Next.
- Wait for the scan to finish.
- The Troubleshooter may suggest setting the printer as the default printer.
- Select “Apply this fix.”
- Wait for the Troubleshooter to apply the new settings.
Note: The Troubleshooter might propose various solutions based on the identified problem. It’s crucial to follow the Troubleshooter’s recommendations to effectively resolve the issue.
Solution 2- Uncheck Printer offline
Follow the steps given below.
- Find Control Panel using windows search option.
- Click on the devices and printers (you will find it under the sound and hardware section).
- Right-click on your Epson printer property available on the list.
- Remove the check from the use printer offline section (only if you see any checkmark).
Solution 3: Make Your Epson Printer As A Default
- Open the Control panel using Run dialog box >> Select devices and printers.
- Right-click on the Epson printer property listed on the window >> now click on set as default.
Check if still printer status keeps going offline for your Epson printer check the next solution.
Solution 4: Update Printer Driver
Update Printer Driver Using Control Panel
- Open Device Manager on your Windows computer.
- In the Device Manager window, locate and expand the “Printers” category.
- Right-click on your Epson printer’s name to open a dropdown menu of options > Select “Update Driver”.
- Select the option “Click on Search automatically for updated driver software” within the subsequent window that pops up.
- Follow the on-screen instructions to complete the driver update process.
- Once the update process is finished, consider restarting your computer to ensure the changes are applied effectively.
- Updating your Epson printer driver via Device Manager is a convenient way to ensure your printer performs optimally and will get back online once your Epson printer says offline status.
Solution 5: Remove Pending Print Tasks and Clear the Print Queue
- Start “Run” dialog box > write “services.msc” in it.
- Press the “Enter” key.
- Right-tap on “Spooler” and select “Properties” > Choose “Stop”.
- Go to “Windows File Explorer”.
- In the “Address Bar”, input “%windir%\System32\spool\PRINTERS”.
- Choose every file present in the folder of “Printer” > Then press “Delete”.
- Open the “Properties” of “Spooler” one more time > Press “Start” or “Restart”.
- Start over your Windows PC.
- Ensure that no print jobs can be found in the print queue.
- Next, try to print using your Epson printer.
Solution 6: Remove/Re-Add Epson Printer Driver on Windows 10
Issues with the driver may be the reason why your Epson printer goes offline on Windows 10. Updating or reinstalling the Epson printer driver can be useful.
The complete steps for doing this fix on Windows 10 can be found as follows:
- Head to the “Start Menu” > Launch “Control Panel”.
- Click on “Program and features”.
- Right-tap on your printer’s driver available in the program list >Choose “Uninstall”.
- Go back to control panel > Open “Devices and Printers”.
- Select “Add Printer” display on top left corner.
- Opt for “Add a Network, Wireless or Bluetooth Printer”.
- Depending upon the model number of your device, the software for your printer has to be installed.
- Restart your Windows computer when the software’s installation is complete.
Solution 7: Initialize Wifi Router and Reboot PC
Initializing the wifi router, along with restarting your computer, can settle the problems with your Epson printer’s status. In case the router is generating any conflicts or bugs, your Epson printer will be offline but connected to wifi. Doing so will definitely help in removing the offline status issue.
- Remove the “Power Cord” of your router.
- Wait for some time.
- Now, plug in the “Power Cord” again.
Note: If you are able to print now and the error of printer offline is fixed on Epson, then you don’t need to perform the next step. However, if the status says offline even now, then you can continue reading below.
- Turn off and start over your PC.
- Try to print from your Epson printer now.
Solution 8: Disable Automatic Firmware Updates
Option 1 -Disable Epson firmware updates through the Epson Software Updater:
- Open the ‘Epson Software Updater’ program by searching for it using the Windows search bar.
- Choose your printer model from the provided list, if it’s not automatically selected.
- Click on the ‘Auto-update settings’ link.
- In the ‘Interval to Check’ column, select ‘Never’ from the drop-down menu to deactivate or turn off the auto firmware update.
- Click ‘OK’ and then the ‘Exit’ button to confirm and save your updated settings.
Option 2 – Disable Epson Firmware Update Settings from Windows Taskbar
- Right-click on the Epson printer icon located on your Windows Taskbar.
- From the list of options that appear, select ‘Software Update Settings’.
- Choose the ‘Never’ option and then click ‘OK’ to confirm and save this setting.
Solution 9: Unlock SNMP Settings
- Open Windows Settings and navigate to ‘Devices’.
- Choose ‘Printer and Scanners’.
- Select your specific printer and click on ‘Manage’.
- Go to ‘Printer Properties’ and access the ‘Ports’ tab.
- Click the ‘Configure Port’ button located at the bottom right.
- Uncheck the box labeled ‘SNMP Status Enabled’.
- Click ‘OK’, then ‘Close’ to save the changes.
Try all these solutions to fix when Epson printer goes in offline status on your windows 10/11 PC.
Easy Tips To Fix Epson Printer Shows Offline Problem on Mac?
For issues like the Epson printer keeps going offline on Mac or won’t print at times, you can check the print settings. If these are not correct, then you can reset them to fix the offline printer error.
Solution 1: Reset Print Settings on Apple Mac
When the internet connectivity is low, the printing system may get affected. Thus, the Epson printer may be displaying the offline status on your Mac.
Through these steps, when your Epson printer shows offline, turn it online on Mac:
- Click on the “Apple” menu > Select “System Preference”.
- Navigate to the section of “Printer & Scanner”.
- In the new window, you have to right-tap on your printing device. Now, click on “Reset Printing System”.
- Provide the “User Name” as well as the “Password” for Mac > Select “Ok”.
- Wait till you see the printer list.
- Tap the icon of “+” for adding your Epson printer.
- Ensure that your Epson printer is online.
Solution 2: Remove Additional printer from Your Mac
In case your Epson printer has been added multiple times on your Mac, you may be showing the offline status while using the device.
There are more directions that have to be followed after this. These directions can be found here:
- Head to the “Apple” menu > Go to “System and Preference”.
- Opt for “Printer and Scanners”.
- Find the printer list in the section of “Printer and Scanner”.
- Check for the extra printer that has been added on your Mac.
- Click on the extra printer and press the “-” sign, this sign will be available at the bottom, on the left.
- Ensure that the “Idle Printer” status for your device is set to “Default Printer”.
- Restart your Epson printer.
So these are the steps to get your Epson printer online. In case, If you face any kind of trouble with your Epson printer.
Solution 3: Clear Print Queue On Mac
- Navigate to System and Preference from apple menu.
- Open printer and scanner and select your printer.
Final Words:
Resolving Epson printer offline issues on Windows 10/11 and Mac involves a series of troubleshooting steps including checking connections, setting the printer as default, updating drivers, and resetting the printing system on Mac. By following these steps, users can often restore the printer’s online status and resume printing tasks.
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