For all the Netgear Router troubleshooting, Netgear uses the www.routerlogin.net web app. So you’ll need to point a web browser there while connected to the network your router is broadcasting.

Why Is My Netgear Router Not working – Let’s find Out, Troubleshooting Tips

Logging into your router is the first step in the Netgear Router troubleshooting process. So how do I log into my router?

  • You can start by firing up your preferred web browser and type in the following url: http://www.routerlogin.net
  • That’ll bring up the next screen, although you can also type in your router’s default IP address as an alternative. Whichever option you use, you’ll be presented with a login page. If there is a connection problem, you’ll see this page instead.
  • To log in, you’ll most likely be using the default username and password. For Netgear wireless routers the default username to enter is, admin. The password will be, password. Simple enough, right?

Once you’ve logged in you can get into the real business of troubleshooting the Netgear router.

Narrowing it Down, Pinpoint the Problem to Find the Solution

Whenever you have an issue with your Netgear router, you’ll need to do some analyses. Determine whether you cannot access certain sites like AOL or the entire web. If you can still access other websites but not specific ones, it’s probably not a router issue, and you can pretty much rule it out.

If however, you can’t access the internet at all, it’s likely that your router has a problem. At this point, you should try unplugging your router and connecting the computer to the modem directly. If at this point, you still can’t get a connection to the net, the problem is past the router, and you need to call your ISP and notify them of the problem.

Check Your Power Supply

One of the first things you should do anytime that there’s an issue with your router is to check the power supply by plugging other appliances into the outlet your router uses and verify the charge.

Restart and Reconnect

Other troubleshooting steps you can take include restarting your router and your PC and then checking the connections on all of your cables again.

  • To restart your router you can perform a hard reset on your Netgear router. Conducting a hard reset can sometimes be all you need to do to solve your problem. To do this, simply locate something narrow like a pencil and press it into the area labeled, RESET.
  • Hold it down for a few seconds and then release it. Your router will now restart itself, and you can check your connection.
  • Look for the green light indicating an internet connection.
  • If it is still absent, proceed to the next step.

Change the Channel on Your Router

Sometimes changing the channel of your wireless router is all you need to do to restore a connection and get it to function again.

The need for changing your router’s channel is rare, however, as it’s much more likely that the problem with your router is outdated drivers or firmware which go hand in hand. Here’s what you need to know about how these outdated programs can affect your equipment.

Netgear Wireless Router Problems can be an Outdated Driver

You’d be surprised to know that one of the single most common and frequently overlooked reasons for experiencing issues with a wireless router is outdated drivers or firmware. A device driver is a critical program that helps your hardware function as intended. These programs can also affect wireless routers, including those manufactured by Netgear.

When these programs become sufficiently outdated, your PC and equipment can experience failures, which is true of routers as much as of monitors and keyboards.

Now that you know that outdated drivers can cause problems with your wireless router, you can prevent it from ever happening by keeping them updated. Your first instinct might be keeping them updated yourself, but this is incorrect.

How to Changing your network name (SSID) and password Netgear Router Troubleshooting tips

By default your network name will be something relating to the router like “NETGEAR84-5G” and the password will be completely random and printed on a label somewhere on the router. It’s reasonable you want to change these.

Once logged in to the web app you’ll find both of these options under wireless. Change them to something more memorable and unique, remembering to click apply before you leave.

Turning off your ISP supplied Wi-Fi router – Netgear Router Troubleshooting Tips

The video above uses the BT Smart Hub from the UK as an example, but the basic principle is the same whichever ISP supplied Wi-Fi router you’re using.

  • You can just plug your Netgear into the ISP router and it’ll start working straight away. But, two different Wi-Fi networks running in the same home can interfere, so for the best performance, you need to turn the ISP supplied one off.
  • Exact steps will vary, but you’ll need to login to the web app of your ISP router using the details provided either in the manual or usually on a label somewhere on the router. You need to locate the setting to either put it in modem only mode or to just turn off its wireless capabilities.

Still Can’t Log Into the Netgear Router or not Working

If not being able to log into your router is still causing pain in your head, then follow the below-mentioned Netgear router troubleshooting tips:

  • Clear the cache, cookies, and browsing history of your web browser. This will ensure that the issue at hand is not occurring because of a faulty web browser.
  • Many times, you come across the Netgear router not working error is because of pop-up blockers. Hence, don’t forget to temporarily disable the pop-up blockers.
  • If the issue persists, then there’s only one thing that can save your day. And that is, performing factory default reset. Simply press the Reset button on your WiFi router to restore your device to its factory default settings.

Troubleshooting of Netgear Router – To Update Router’s Firmware?

Just like your PC or your phone, your router will occasionally need updating. The easiest way to do it is by logging in to the web app as detailed above. If there’s a new firmware, you’ll have a message towards the top of the window telling you so.

You’ll find the option to update in the advanced tab in the app and under the administration section. The update will be displayed with a one-click to download and install the latest firmware to keep your router running at its Best.

Netgear Router Not Connecting To Internet – Here’s the Troubleshooting Tips

Many internet users often do a Netgear Router login to resolve internet connection issues. However, this step is not required until you do some basic Netgear Router troubleshooting. One of the most effective and the best ways to resolve issues like Netgear Router not connecting to internet is by restarting the entire network. To do so, unplug all the cables attached to your computer and the router. Also, disconnect the router power adapter from the electrical socket and wait for about two minutes. Reconnect all the cables to their respective slots and switch on the router. Lastly, once the status lights of the router are active and flickering, check if the Netgear Router won’t connect to internet issues are resolved.

In case the issue persists and you notice that the internet is inaccessible, follow the below-mentioned troubleshooting steps:

  • Check for any deformity on the Ethernet cable. If the cable is twisted or torn out, you won’t be able to access the internet using a wired connection.
  • For wireless connection, ensure that the device you are using to access the internet is connected to the correct wireless network.
  • Check if you are using the correct wireless network passphrase to connect to the internet.
  • Ensure that the Ethernet cable connecting your modem and the router is properly inserted. Check if the modem is receiving proper internet connection.
  • Restart the modem and your router by plugging out all the attached cables to them and waiting for about two minutes.
  • Contact your ISP and check if there is any issue at their end.
  • If you see that the Netgear Router connected but no internet, try using another web browser or another device.
  • If you still notice that Netgear not connecting to internet, check if the router settings are configured correctly.

Netgear Router Troubleshooting Lights Problems

1. Netgear Router Orange Light

Netgear router orange light is the most common issue faced by users across the globe. In the event that the Netgear internet light is blinking in orange, it indicates that there is a slow internet connection. To fix the Netgear router orange light issue, do the following:

  • Power-cycle your Netgear WiFi router and modem. All you need to do is simply disconnect your router from the power outlet, wait for a while, and then connect it again to the wall outlet.
  • Did you check the internet status on your modem? Perhaps you have lost the internet from your ISP.
  • At times, users see the blinking orange light on Netgear router due to a faulty WiFi connection. In such a case, switch to a wired connection instead of the WiFi one.

If you are still stuck with the Netgear router orange light, get in touch with our experts immediately and get the issue fixed.

2. Netgear Router Internet Light Blinking White

This issue mostly occurs in new Netgear router models, e.g. if you have performed the Netgear Nighthawk AC1900 setup, chances are that you might be seeing this error. The blinking white internet LED indicates that your router is failed to connect to your modem.

In case your Netgear router internet light blinking white, restart your network by following the steps below:

  • Turn off and disconnect the power adapter of the modem from the wall socket.
  • Disconnect all the devices that are connected to the network.
  • Power off your Netgear router as well.
  • Now, plug in your modem and then turn it on.
  • After that, power on your router.

Once done, see whether the issue has fixed now.

3. Netgear Router Red Power Light

Here are the troubleshooting steps to resolve the Netgear router red power light error:

  • Ensure that you are utilizing the power adapter that came in your router’s package.
  • Power off your router and then turn it on again to see if the power LED becomes green.
  • If the power LED stays amber, press and hold the Reset button to restore all the default settings on your Netgear router.
  • Set the Subnet Mask, IP Address, and Default Gateway of your computer to static.

Still seeing the blinking power LED on your Netgear router? Reach out to our highly-knowledgeable technicians anytime.

4. Netgear Router Flashing Blue Light

The blue light shows that your Netgear router is booting up. However, if the Netgear router flashing blue light for longer, then that is something you need to think upon. But you don’t need to worry as we have also covered the fix for this issue in our Netgear router troubleshooting lights guide.

To fix the blue light error, here are the do-follow steps:

  • Make sure that there is no hardware damage related to your Netgear router.
  • Let your router boot up properly.
  • Afterward, the device will request a DHCP lease and attempt to obtain an IP.
  • In case the IP is obtained, the LED will turn into orange.
  • If it doesn’t become orange, change the DHCP settings of your router via the Netgear Nighthawk app.

So, these were some of the common issues with the Netgear router LEDs. Hopefully, you are now able to fix them.

How to Enable/Disable LED Lights on Netgear Router?

In our Netgear router troubleshooting lights guide, we have also covered the steps to enable/disable the LED lights on your Netgear Nighthawk router. Let’s have a look at them:

  • Connect your Netgear router to the modem through a cable.
  • Load up Google Chrome on your PC. You can also choose Firefox or Safari.
  • Go to the Netgear genie setup page.
  • Click on the LED Control Settings option.
  • Choose either Enable or Disable blinking on Wireless LED, LAN LED, USB LED, and Internet LED when data traffic is determined.
  • Disable all LEDs except the Power LED – This option will turn off all the LEDs on your Netgear router excluding the Power LED.

And with this step, our Netgear router troubleshooting lights guide completes.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.