Why is discovery plus not working on my Device?
- Bad internet connection– The first and the most obvious reason for the streaming issue on discovery plus is the bad internet connection. You can face issues while streaming discovery plus due to connectivity issues.
- Discovery plus is down– One of the major causes for Discovery plus not working is discovery plus outage.
- Discovery plus cache– Sometimes corrupted cache and data can create issues while streaming on discovery plus. Clearing them can help in fixing discovery plus not working issues.
- Software update– An outdated discovery plus app or device firmware can also give you trouble while streaming discovery plus.
Above are some of the known reasons for discovery plus streaming issues on your device. Now without any further ado, let’s continue with troubleshooting steps.
How to Fix Discovery Plus not Working
1. Check the Servers.
Before performing any measures on your device, we suggest that you check the status of Discovery Plus’ servers first. This way, you will know right away whether the issue is coming from the servers or your device.
You can use third-party websites like Downdetector to view the current status of Discovery Plus.
If there are ongoing problems with the servers, the best thing you can do is wait since server-related issues can’t be resolved on your end.
On the other hand, you can head to the next solution below if the servers are fine.
2. Crashing App
If the Discovery Plus app keeps crashing on you, it’s certainly going to be rather annoying, so let’s find a quick solution.
- First, you should close the app completely and relaunch it. This may fix the issue immediately. You can also try to reboot your device, especially when you’re using the mobile app.
- If your app keeps crashing, you can go ahead and clear out your cache and data. Here’s how you can do this:
- Web Browser – If you’re watching Discovery Plus over web browser, go to the Privacy and security area and clear the browsing data, choosing cookies, site data, and cache.
- Android – Launch the Settings tool, go to “Storage,” and then Clean Up the area. Make sure you choose the cached information from the list.
- Roku TV or Roku Stick – Roku devices do not have a cache. Uninstall and install the app again.
- Fire TV or Fire TV Stick – Press the Home button and go to “Settings.” Go to “Applications” and one step further to “Manage installed applications”. Look for Discovery Plus and clear cache for the app.
3. Restart Your Device.
You should also try restarting your device if you can’t cast your screen via Chromecast. This should reload your system resources and eliminate temporary bugs that might be causing the issue.
On Android:
- Find the Power button on your device.
- Hold it down until the selection menu shows up.
- Lastly, tap on Restart.
On iOS:
- Tap on the Assistive Touch on your display to access it.
- Next, go to the Device tab and tap on More.
- Finally, choose Restart.
Once done, go back to Discovery Plus and see if Chromecast works.
4. Reinstall the discovery plus app
Reinstallation of discovery plus app can help in resolving streaming issues. If discovery plus is not working properly on your device then try reinstalling it.
- Delete discovery plus from your device.
- Restart your streaming device.
- Now install the latest version of discovery plus on your device.
- log in to your discovery plus app.
Now check if the discovery plus app is working or not on your device.
5. Update Your Device.
Your device might have an underlying issue that causes Chromecast or Discovery Plus to malfunction. Whichever the case is, we suggest updating your system to patch bugs and glitches.
For Android:
- Go to your app drawer and tap on Settings to launch it.
- Now, scroll to the bottom and tap on About or About Phone.
- Finally, open the Software Updates tab and follow the prompts to install the update.
For iOS:
- First, go to the Settings and tap on the General tab.
- After that, choose the Software Updates option.
- Lastly, tap on Download & Install.
After updating your system, try using Chromecast again to check if the problem is solved.
Fix discovery plus not working on Samsung TV
Try cold booting
Cold booting is a method on Samsung tv that can help in clearing cache on your tv without turning off your Samsung tv. To perform the cold boot method press and hold the power button on your Samsung tv remote until the tv turns off and turns back on again. Now launch the discovery plus app and check if you’re still facing issues in streaming it on your Samsung smart tv. If the issue persists try hard resetting it by following the steps below.
- Turn off the Samsung TV and unplug it from the power supply board.
- Wait about 60 seconds.
- After 60 seconds plug the TV cable into the power supply board.
- Try streaming discovery plus on Samsung TV
If discovery plus is still not working on your Samsung tv then try other steps below.
Update the software of Samsung TV
You can try updating your Samsung tv firmware that can help in fixing discovery plus issues.
- On your home screen go to the settings menu.
- Go to the support and then select software update.
- Click on update and wait, your TV will automatically update and restart.
- Once the update is completed check if discovery plus is working or not.
Reset the smart hub
Resetting your Samsung smart tv can help in fixing any app issue on your Samsung smart tv. Also, note that you’ll lose all the custom settings after resetting your Samsung tv.
- Go to the home screen and then settings.
- Now select support and go to self-diagnosis and open it up.
- Select the reset smart hub option and click on reset the smart hub.
- After resetting the smart hub launch discovery plus and login to your account.
Fix Discovery Plus not Working on Roku
Pressing the following button combination on your roku remote can help in fixing discovery plus streaming issues on your roku.
Press home button 5 times, now press up button once then rewind twice followed by fast forward twice.
After pressing the following button combination your roku tv or roku stick will restart in a couple of seconds. When the roku restart launch discovery plus and check if the issue is fixed or not. If not then try reinstalling discovery plus on your roku tv.
Fix discovery plus not working on firestick
Clear cache of discovery plus
- Go to settings.
- Select applications.
- Then go to manage installed applications.
- Now locate and select discovery plus app from the list.
- First select force stop then clear cache and data of discovery plus on your firestick.
Now launch discovery plus and login to account. Check if the problem is resolved or not.
1. Reinstall– Reinstalling discovery plus app on your android or iPhone device can help in fixing any streaming issues.
2. Clear cache of discovery plus app– On your android device go to settings and select notifications and app. Select all apps and locate discovery plus from the list. Tap on discovery plus then tap on storage usage. Now first force stop discovery plus then clear cache and data of your Discovery plus app.
3. Restart– Restarting your smartphone can help in fixing any temporary technical glitches.
4. Update: Updating your discovery plus app can also help in fixing streaming errors.
Hopefully, the Discovery Plus app is now working properly for you
I am Komal Hatwaani, aims to provide readers with informative and engaging content that covers everything from technology and business to entertainment and lifestyle. This website dedicated to delivering high-quality content that informs, entertains, and inspires our readers.
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