“Silk Browser” isn’t it sounds like something is working very smoothly? The new Kindle Fire tablet designed its web browser in a way that will work so smoothly with speed and that is why it is named Silk Browser and here is the solution for Amazon Silk browser not working.

The different thing that will amaze you about this browser is it’s splitting browser’s function between a mobile device and a cloud. 

But the problem is even this Dynamic Split Browsing sometimes stops working due to some reasons. For those who are facing the same problem, just take a chill pill and read this article carefully. 

Here we are going to find the reasons “why silk browser not working anymore”?

Reasons Why Silk Browser Not Working

Everything is good in Kindle’s Fire Browser apart from the fact that by default they set its browser to behave like it’s a desktop and which is the major reason behind Why the silk browser not working. 

Don’t bite your nails, we have provided much information in this article that how you can change the settings to make your browser working faster but for that you have to read the article carefully. 

Apart from the above reason, by default, Kindle Fire also has Adobe Flash enable and which is the other reason behind its slow browsing speed. Yes, it’s true that Flash is good but only for some sites and that doesn’t include the silk browser. 

Solutions for Amazon Silk Browser Not Working: Troubleshooting Tips

This is a very common issue faced by most of the silk browser users but don’t worry, it’s not that tricky to resolve it. Below we are going to provide you a number of different methods, try them and you will find that your issue is solved totally. 

Solution 1- Clear Browser History :

You just have to clear all the cache and cookies from your browser. For the same, you have to go to history in the Silk Browser and then select all the cookies, site data, cached images. Select all and delete it. And you will find that your browser is running smoothly again. 

For Google Chrome : –

  • Click the Tools menu (three dotted lines in the upper-right corner).
  • Select History. 
  • Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
Opened clear browing data menu with All time, cookeis and other site data, and cached images and files selected
  • If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

For Firefox Browser : –

  • Click on the Tools bar.
  • Click on Options (On Mac, it’s labeled Preferences).
Options menu highlighted after choosing Open menu button in Mozilla Firefox
  • On the menu to the left, select Privacy & Security.
  • Under the Cookies and Site Data option, click the “Clear Data…” button. 
Cookies and Site data menu in Mozilla Firefox
  • Select only the two options and hit clear now.

     
Cookies and Site Data and Cached Web Content both selected to be cleared in Mozilla Firefox
  • If on a Windows computer, close and re-open Firefox to save your changes. If on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.

For Microsoft Edge Windows 10

  • Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
     
Settings menu highlighted in Settings and more (Alt + F4) menu in Microsoft Edge
  • Click Privacy, search, and services on the left-side menu.
  • Under the section Clear browsing data, Click Choose what to clear.

     
Clear browsing data menu in Microsoft Edge with Choose what to clear button
  • Select Cookies and other site data and Cached images and files.
  • Click Clear Now.

     
Clear browsing dat amenu in Microsoft Edge with All time, Cookies and other site data, and Cached images and files selected
  • Close Microsoft Edge completely for your changes to take effect

Solution 2- Restart your Device :

If due to some reasons, the above method didn’t work then press the power button of your Kindle and hold it for at least 35 seconds and release it then. Wait for at least 2-3 minutes and then switch it on. 

Solution 3- Reboot your device: 

One another thing you can do is plug your kindle into its charger then press and hold the power button for at least 35 seconds. Allow the Kindle to reboot up to 3 minutes at least. 

Solution 4- Connect to USB cable: 

This method is very important to solve the issue of why the silk browser not starting.

  1. Connect a USB to your computer system(do not connect it to kindle). 
  2. Press and hold the power button of your kindle for at least 20 seconds. 
  3. Hold the power button and connect the other end of the USB to Kindle. 
  4. After connecting your kindle to your computer device(still, hold the power button for 20 seconds more). Let the device on after 2 minutes. 
  5. Hence, you will find that your Silk browser starts working again. 

Solution 5- Switch to Mobile View :

Switching to mobile view may help, if your Silk browser is crashing because it is unable to view the web with Adobe flash content.

To switch to mobile view, open “Silk Browser > Menu > Request Mobile Site.”

Now you can try to browse again using the Silk browser on yor Kindle Fire The above troubleshooting action should help you to clear this issue so you can enjoy your browsing time again.

Solution 6- Check the Device Settings :

Before you do anything to fix it, make sure that there is no setting that restricts you to access Silk browser. It means that you have to:

  • Make sure that the internet is connected properly. If the device didn’t connect properly, you wouldn’t be able to use the Silk browser.
  • Check the “Parental Controls” setting. Parental Controls restrict some users from accessing certain features on their Kindle Fire. Check it by going to “Settings > Parental Controls.”

If the Parental Controls feature is enabled, you need to disable it. Alternatively, you can keep enable it, but unblock Silk Browser by tapping the “Blocked” option next to Web Browser to open the access.

How to speed up your Kindle Fire Browser?

We hope that the above methods will work for you. Apart from that, there is one other issue that we have read in recent times related to Kindle Fire’s browser is its speed. Although Amazon’s Kindle Fire is now one of the best tablets for video streaming, book reading, etc. But somehow people are facing browsing speed problem. 

Here we are going to tell you some important steps to resolve this problem. Let’s go. 

  1. To speed up your browsing speed first you have to open your Amazon Silk browser. 
  2. Go down on the screen and click on the menu button. 
  3. Here, you have to click on “settings” and make some important changes in it.
  4. You will find an option “Enable plug-ins”, turn this off immediately. 
  5. “Accelerate page loading” should not be checked. 
  6. And the last thing is “mobile or desktop view”, set it to the mobile view. 

Try to do these changes in your Kindle browser and you will find an immediate increase in the speed. Hence, your issue of Silk Browser Not Working totally resolved now.

One thought on “How to Fix the Issue – Amazon Silk Browser Not Working”
  1. Rebecca K Pruitt says:

    My Fire HD 10 is connected to our wifi, but will not connect to Amazon. I am stumped! Help.

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