Just a tiny bit of paper is enough to produce the HP paper jam error. And not removing this little piece of paper stuck in your device can cause further damage. Gradually, your HP printer will stop working if you do not clear the HP printer paper jam soon.

So if Unable to print a document using your HP printer? Is your printer jamming paper or showing Paper jam error when you give a print command? Well, it is common for all of us to encounter HP printer paper jam error, once in a while. During printing, at times, our HP printer stops feeding pages and displays ‘Paper Jam. Clear jam, and then press OK’ error message on the printer control panel, and it becomes important for you to resolve the error message to resume your work.

However, paper jams can be real as well as false. Sometimes, your HP printer might report a paper jam error even when there is no paper jam at all. Even though you have thoroughly cleaned the paper input tray, the printer refuses to acknowledge that the jam has been cleared and continues displaying the error message.

In case you are facing a HP Printer Paper Jam Error But No Paper Jam error on your HP printer, we can help

HP Printer Paper Jam Fix

Solution 1: Clear jammed paper from the input tray

  • Press the Power button to turn the printer on.
  • While the printer is still on, disconnect the power cord from the rear of the printer.
  • Locate the input tray.
  • Pull the paper gently out of the input tray to remove the paper jam.
  • Look inside the input tray and remove any other objects that might have fallen inside the tray.
  • Return the printer to its normal position.
  • Reconnect the power cord and turn the printer on.

Solution 2: Clear jammed paper from the output tray

  • Turn the printer off and disconnect the power cord.
  • Locate the output tray and gently pull the jammed paper out of the output tray to remove it.
  • Try to print.

If the error still persists, try Solution3.

Solution 3: Clean the paper feed rollers

  • Turn off the printer, and disconnect the power cord.
  • Raise the input tray and open it.
  • Find the gray paper pick rollers and clean it thoroughly with a damp cloth to remove dust or dirt buildup.
  • Dry the rollers completely before placing them back.
  • Reconnect the power cord and turn on the printer.
  • Try to print.

Solution 4: Clean the printer roller

  1. Remove all papers from the input tray.
  2. Press the down arrow to select Settings and press OK.
  3. Press the down arrow to select Tools, and press OK.
  4. Now select Clean Paper Feed and press OK.
  5. Wait until the printer stops completely before you continue.

Now try to print. If the error persists, follow the next step.

Solution 5: Reset the printer

  1. Turn the printer on
  2. Now disconnect the power cord from the printer.
  3. Unplug the power cord from the outlet.
  4. Wait for 60 seconds.
  5. Now plug the power cord back into the wall outlet.
  6. Reconnect the power cord to the rear of the printer.
  7. Turn your printer on.
  8. Check if the issue has been resolved.

Solution 6 : Clear Paper Jam from Rear of Printer

HP paper jam may not necessarily be in the output tray or input tray. Your HP printer saying paper jam can be fixed by accessing the rear of the device too. See here how to clear the paper jam from your HP printer via the rear access panel.

  1. Look for an “Access” tab or a knob behind your HP printer. It may also be on the panel.
  2. Find and pull the jammed paper after removing the panel.
  3. Make sure no bits of paper are left behind.
  4. Now, place the panel to its original position.
  5. Next, you will find “Release” buttons at the end of the module. Press them to remove the panel.
  6. Look for jammed paper and clear it.
  7. Then place the module back to its original position.
  8. Now, press the button located on top of the module.
  9. Then open the door of the module.
  10. Take off the panel as well as jammed paper, if any.
  11. Close the door of the module.

Device-Specific Solutions for HP Paper Jam

In the following sections, we will tell you how to resolve the HP printer paper jam error in multiple models. We have also provided instructions for every solution. 

How to Fix HP 1320 Paper Jam Problem?

By accessing the print cartridge door, you can fix the HP 1320 paper jam problem without much difficulty. The procedure to do has been provided below. 

  1. First, you have to open the print cartridge door.
  2. Now, take off the print cartridge.
  3. The third step involves accessing the straight-through output door.
  4. You will see green pressure release levers. Rotate them.
  5. Remove jammed paper visible with both hands.
  6. Then put the print cartridge back.
  7. Finally, close the print cartridge door.

How to Fix HP 8500A Paper Jam Problem?

HP OfficeJet Pro 8500A Printer can also experience paper jams at times. To remove the HP paper jam error from this model, follow the 5 steps given here. 

  1. Look for visible pieces of jammed paper.
  2. Then look at the carriage path of the HP printer.
  3. Now, reset the printheads of the printer.
  4. The next step is to clean the rollers of the printer.
  5. Reset the device once the printer rollers have been cleaned.

How to Fix HP DeskJet GT 5810 Paper Jam or Tray Problem?

Are you experiencing constant paper jam issues with your HP DeskJet GT 5810 Printer? Try this 6-step HP paper jam fix to solve the problem with ease.

  1. Begin with inspecting the input tray, output tray, and the printhead access area for jammed paper. Also, look underneath your printer.
  2. The second step is to check that the carriage is moving smoothly. If not, then there could be paper or any object stuck in the area. Remove the obstruction.
  3. Next, clean the paper rollers.
  4. Also, remove any ink smears.
  5. Now, clean the rollers in the input tray area.
  6. The sixth step is to reset your HP printer.

How to Remove Paper Jam HP Envy 5660 Printer?

In case your HP Envy 5660 Printer is displaying the paper jam error on its screen, you can settle the problem by following the solution we have provided here. 

  1. Check the input tray, output tray, paper path as well as the ink cartridge access area for any bits of paper.
  2. Now, ensure that the carriage is moving freely. If it is not, then search for paper stuck to its sides and remove it gently.
  3. Clear the page smears using automated tools. For this, swipe the display on the “Control panel” to the left. Press “Setup”, select “Tools”, swipe the display up to select “Clean page smears”.
  4. Now, clean the paper feed rollers manually with a lint-free cloth slightly dipped in water.
  5. Reset your HP Envy 5660 Printer afterwards.

How to Fix HP Envy 120 Paper Jam?

When the HP paper jam error stops you from using your HP Envy 120 Printer, keep the solution we have shown here handy. 

  1. Restart your printer and then print the “Printer status report”.
  2. Now, remove the paper jam from the duplexer and the cartridge access area.
  3. For this, tap the “Paper tray icon” on the “Control panel”.
  4. Take out the paper tray and clear any loose paper.
  5. Tap the “Power” button to turn off the printer.
  6. Open the scanner lid and cartridge access door.
  7. Remove the power cord from the rear of your HP printer.
  8. On the paper path cover, press both the tabs. Then lift and remove the cover. Lift the cover in the duplexer cover via the v-shaped notch.
  9. Remove the jammed paper from this area and place back the cover.
  10. Press the two tabs again and close the cover.
  11. Check the cartridge access area for jammed paper.
  12. Lastly, reset your HP Envy 120 Printer.

How to Remove Paper Jam from HP Envy 5530 Printer?

Here you can find a short procedure with only 3 steps to remove the paper jam error from your HP Envy 5530 Printer.

  1. Remove the jammed paper from the rear roller, duplexer, and the input tray.
  2. Ensure that your HP Envy 5530 has been kept on a flat surface.
  3. Access the ink cartridge area to clean the paper rollers.

You should be able to resolve the issue HP printer paper jam by following the aforementioned resolution steps

Author - Komal Hatwaani

I am Komal Hatwaani, aims to provide readers with informative and engaging content that covers everything from technology and business to entertainment and lifestyle. This website dedicated to delivering high-quality content that informs, entertains, and inspires our readers.
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