Canon printers have gained immense popularity due to their reliable performance and efficient printing capabilities. However, encountering the “Offline” status on a Canon printer while working on Windows or Mac can be frustrating. This article aims to provide comprehensive guidance to resolve the Canon printer offline issue on both Windows and Mac operating systems.
Easy Solution to Fix Canon Printer keeps Going Offline Issues Windows 10/11
Given below are some result driven solution which has helped many to resolve the Canon Printer keeps going offline issues. Follow these solutions carefully and get the best results.
Solution 1 :Uncheck SNMP Status Enabled Option
A useful solution to address the ‘offline’ issue on your Canon printer could involve disabling the ‘SNMP status enabled’ option.”
- Go to Control Panel > Select Device and Printer option available on the window.
- Locate the icon for your Canon printer device and right-click on it.
- Choose “Properties” and then click on “Ports”.
- Proceed to select “Configure Port”.
- You will find “SNMP status enabled” with a checkbox beside it. Uncheck the box and then click “Ok”.
- Once the changes are applied, close this window. The Offline shows error should be resolved by now in Canon printer.
Solution 2: Restart Printer Spooler service & Remove print job queue
- Type “service” in the search box located in the Start menu > Click on “Services (Desktop app)” from the search results.
- Right-click on Print Spooler. Then click Restart. Note: If Restart option grayed out, click Start instead.
- Right-click on Print Spooler again and this time choose Properties. Then set its Startup type to be Automatic. Click OK to save your settings.
- Now open “Windows Explorer” and navigate to “C:\Windows\System32\spool\PRINTERS”.
- Select all the files within the printer folder section.
- Right-click to choose “Delete” and remove all selected files.
- Proceed to the print spooler, right-click on it, and select “Start” or “Restart”.
- Restart your PC and try to print your file to see if your printer works and will get resolved the issue Canon printer keeps going offline on windows 10/11 or move to next solution.
Solution 3: Disable Use Printer Offline feature of your Canon printer
- Enter control panel in the search box from Start. Then click Control Panel (Desktop app) from the result.
- Click Hardware and Sound > Devices and Printers.
- Find and right-click on your Canon printer under Printers catalog. Then choose See what’s printing.
- Click Printer to see if Use Printer Offline is unchecked. If it’s checked on with √ mark, click it to uncheck.
- Click Printer again and this time click Cancel All Documents.
- Print your file to see if your Canon printer works.
Solution 4: Reinstall and Update your Canon printer software
Your Canon printer showing offline problem is probably being caused by driver issues. The steps above may resolve it, but if they don’t, please reinstall your Canon printer driver.
- Press the Windows key and the R key simultaneously on your keyboard to open a Run dialog box. Then, type devmgmt.msc in the provided box and click OK.
- Find your Canon printer driver under Print queues. Then right-click on it to choose Uninstall device.
- Download the latest driver for your printer model from Canon official website. Then install it on your computer.
- If you want to update printer driver just again right click on printer and Select Update.
- Then click on ‘Search automatically for driver software.’
- Once your printer driver update process completed, restart your computer.
- Check your Canon printer says offline error will be resolved else move to next solution.
Download the driver from Canon website is direct and straightforward though, it could be really time-consuming.
Solution 5 Set Default Printer
“If the previous solution for resolving the offline status of your Canon printer didn’t work, you may need to set the default printer to address the issue. Follow these steps to set the default printer on your Windows computer:”
- Go to windows search > tap on Control panel.
- After that select the “Devices and Printers.”
- Right-click on your printer and then click “Set as default printer.”
In order to set default printer on a Mac Computer you need to follow the following instruction:
- Click on the “Apple” icon in the top left corner of the screen.
- After that, clicking “System Preferences” followed by “Printers & Scanners.”
- Right-click on your printer in the sidebar and then click “Set as default printer.”
- Try to print your document again.
Solution 6- Run Software Update
Your operating system might be outdated or require a patch.
- Type ‘Windows update’ in the Start menu search box.
- Select ‘Windows update settings’.
- Choose ‘Check for updates’.
- You may need to select ‘View optional updates’ to check for updates related to your printer software.
Solution 7 Check the WiFi Connection
Attempt these straightforward solutions:
- Restart your computer and reconnect it to WiFi.
- Set up the wireless WiFi connection to the printer.
- If the computer still doesn’t print, verify that your VPN is turned off, as it might disrupt the connection.
- If the issue Canon printer is offline continues, consider setting a static IP address for your printer.”
Apart from this, a Canon printer showing offline if the ink or the toner is finished. In such a situation, you need to replace the toner or ink cartridge immediately. This might help you with the issues. Lastly, try resetting your printer again and look whether the issue is resolved or not.
Solution 8 Set the Static IP to Printer
Follow these steps to assign a static ip to your canon printer to fix this issue
- First Login your Printer web interface using this IP “192.168.88.179” by putting in the url section
- From the next windows click on the System info and LAN Settings > Select LAN Settings
- Select Other Settings > Tap yes on the next display windows on the right section.
- Select TCP/IP settings > Select IPV4
- Select IP Address > then sect Manual Setup.
- Next Assign as per your need the new ip address > next click on yes.
Solution 9 Update Printer Firmware
- Power on the printer.
- Ensure that the printer is connected to the Internet.
- Press [ Setup ].
- Select [ Device settings ].
- Choose [ Firmware update ].
- Select [ Install update ].
- A message will prompt, asking if you want to update the firmware. Tap [ Yes ].
- Tap [ Start update ]. The update process will commence.
- Once “Update succeeded” is displayed, tap [ OK ].
Follow These Solutions to Fix Canon Printer says Offline on MAC OS
If you are a mac user, then you might have come across a Canon printer is offline on mac error. To fix this issue just follow these simple steps:
Solution 1- To begin, clear the print queue and restart the print spooler
- Click on the Apple Menu and choose ‘System Preferences’.
- Navigate to ‘Printers and Scanners’.
- Select your printer from the options listed on the left-hand side.
- Click on ‘Open Print Queue’.
- Clear the print jobs by pressing the ‘X’ button located on the right side of the queue.”
Solution 2: Resetting the Apple Printing System
Network settings can impact printing functionality. To resolve issues and get your Canon printer online on a Mac, follow these steps:
- Select the ‘Apple Menu’.
- Then, choose ‘System Preferences’.
- Navigate to ‘Printers & Scanners’.
- Select ‘Reset Printing System’.
- You will be prompted to enter your ‘username’ and ‘password’.
- Allow some time for the printer list to be fully reset.
- Re-add the printer to the system.”
These steps aim to reset the Apple printing system, which could help address issues related to printer connectivity and functionality
Try all the steps mention above to resolve Canon Printer offline Problem still facing issue contact with Canon Support team.
Conclusion
Resolving the Canon printer keeps going offline issue on Windows and Mac involves a series of troubleshooting steps related to connections, settings, and software updates. By following these guidelines, users can efficiently tackle the offline status and resume seamless printing operations.