brohter-printer-not-printing-black

Are you experiencing frustration due to your Brother printer’s reluctance to produce black-colored prints? A printer that fails to generate black ink output can disrupt your workflow and hamper document quality. However, worry not! This comprehensive troubleshooting guide will walk you through step-by-step solutions to resolve this Brother printer not printing black color error issue.

Follow the Instruction to Fix Brother Printer not printing Black color ink properly

Solution 1 – Clean Your Print Head

  • Go to the printer control panel > Tap on Maintenance option.
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  • Select Print Head Nozzle Check.
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  • Load the Paper in the tray and Tap on Print.
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  • Check the Printed pattern on paper and tap on closer result.
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  • Select the Start and wait till 2 minute
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  • Once the Process has completed click on no check and restart your printer
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Check if still facing printer not printing black color properly on your paper go to the next solution.

Solution 3 – Check If the printer is correctly connected to the port

  • Begin by clicking on the ‘Search’ option on your PC to open control panel.
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  • Once there, select ‘Devices and printers.’
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  • Locate your printer from the list of devices displayed.
  • Right-click on the printer’s name.
  • A drop-down menu will appear, choose ‘Properties.’
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  • Scroll down and click on ‘Change Properties.’
  • Then, navigate to ‘Ports.’
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  • Select the specific port labeled with your Brother printer’s name.
  • Click on ‘Apply.’
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  • Finally, test if your Brother printer successfully prints in black.

Solution 4 – Fix Paper Jam Issue

Paper Jam in the Paper Tray

If the machine’s control panel or status monitor indicates a paper jam in the paper tray, these steps can assist in resolving the issue.

  • Gently pull the paper tray completely out of the machine.
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  • Slowly remove the jammed paper from the tray.
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  • Ensure that the paper remains below the maximum paper mark.
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  • Adjust the paper guide to accommodate the paper size.
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  • Reinsert the paper tray back into the machine.

Paper Jam at the Rear of the Machine

If the machine’s control panel or status monitor indicates a paper jam at the back of the machine, follow these steps:

  • Power off the machine and allow it to cool down for at least 10 minutes.
  • Open the rear cover of the machine.
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  • Pull the blue tabs on the left and right sides towards yourself to release the condenser cover.
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  • Using both hands, gently remove the jammed paper from the fusing unit.
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  • Ensure the fuser cover is closed securely, verifying that the blue tabs on the left and right sides are locked in place.
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  • Close the back cover until it securely clicks into the closed position.

Solution 5 – Set your as the default device

Your computer tends to use the default printer every time you print. Therefore, you should set your Brother printer as the default device to undertake all the print jobs. Here’s how:

  • Press the Windows logo key and R simultaneously to open the Run command.
  • Type “control” in the provided field and click “OK”.
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  • From the drop-down menu next to “View by”, select “Small icons”. Then, click on “Devices and Printers”.
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  • Right-click on your Brother printer and select “Set as default printer”.
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Proceed to perform test prints to check if this method resolves the Brother printer not printing black color issue. If successful, congratulations! If not, there are further troubleshooting steps to explore.

Solution 6– Restart/Reset the Print Spooler Service

Your computer won’t send the print jobs to your Brother printer if the Print Spooler service is not working properly. To get your printer back to running, you can simply restart this service.

  • Press the Windows logo key and R simultaneously on your keyboard to open the Run box.
  • Type “services.msc” and click OK.
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  • Right-click on Print Spooler. If it’s not running, select Start to initiate this service. If it’s already started, click Restart.
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  • After restarting the Print Spooler service, right-click on Print Spooler again and click Properties.
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  • Set the Startup type to Automatic. Then, click OK.
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Check if the issue where your Brother printer is unable to print has been resolved. If not, proceed to the next troubleshooting steps.

Solution 7 – Clear the print queue

Failed or stuck print queue will also prevent your Brother printer from functioning smoothly. If so, clearing the queued output jobs can resume the printing process right away.

  • Click the Start button. Then, in the Windows search box, type “services” and click on Services from the search results.
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  • Right-click on Print Spooler and select Stop. Then, minimize the Services window.
  • Press the Windows logo key and E simultaneously to open the File Explorer.
  • Copy the following address and paste it into the address bar, then press Enter:

%windir%\System32\spool\PRINTERS

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  • Delete all the files within that folder.
  • Re-open the Services window, click on Print Spooler, and then click Start.
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Once these steps are completed, restart your PC for the changes to take effect. Test your Brother printer to check if it printing correctly. If the issue persists, proceed to the next troubleshooting solution.

Solution 8: Update Brother Printer Driver

  • Click on the Windows search option find “Device Manager”.
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  • In Device Manager, find and expand the category labeled “Print queues” or “Printers.”
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  • Right-click on your Brother printer listed under the expanded category.
  • Select “Update driver” from the context menu.
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  • Choose the option “Search automatically for updated driver software.”
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  • Follow the on-screen instructions to allow Windows to search and install the latest driver updates for your Brother printer.
  • Once the update process completes, restart your computer if prompted.

This process will assist in ensuring that your Brother printer has the latest driver installed, which may help resolve any Brother printer is not printing anything issues or improve its performance.

Solution 9: Reinstall Printer Driver

However, if updating software still didn’t work properly to fix Black color ink not printing then remove the driver completely and reinstall them again.

  • Press Windows + I to open settings.
  • Navigate to devices>Printers and Scanners.
printers and scanners option windows 10  - Brother Printer Not Printing
  • Find your printer and click on it and then click to remove the device button.
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  • Go to the start menu type “Print Management” and press “Enter Key”.
print management - Brother Printer Not Printing
  • Now, select all the printers and right-click on it, and delete all of them.
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  • Restart your PC, Plug back the printer cable and start installing the driver again.

Solution 10: Run the Printer Troubleshooter:

If you have updated Windows 10 and found that Brother Printer is not printing black ink then the situation might distress you. But an easy way for fixing this problem is downloading the Windows Printer Troubleshooter from the Microsoft server.

Now take a look at the following instructions below:

  • Press the Windows button + I to open your device’s settings.
  • Click on “Update & Security.”
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  • Then select “Troubleshoot” from the options listed.
troubleshoot printer - Brother Printer Not Printing
  • Choose the printer from the listed outcomes.
  • Start the Printer Troubleshooting process and click the “Next” option to proceed with the provided instructions.

Running the Windows Printer Troubleshooter can help diagnose and potentially resolve issues with your printer by following the guided troubleshooting steps for Brother printer provided by Windows.

Solution 11 – Check the ink level

When a Brother printer is printing blank pages instead of black text, you should begin with checking the ink level on the printer. Be sure that the cartridge or toner has enough black ink to print the documents. 

  • Power on the brother printer. 
  • Press the home/menu button. 
  • Go to the ink section. 
  • Click on the ink volume.
  • Press the ok button. 

If the printer shows a low ink indicator, you have to replace the cartridge to print documents. 

Once your printer reboots itself with the default settings, you need to connect the brother printer to the wireless network.  Now set it on the windows computer again. 

Hopefully the listed fixes help you kick your Brother printer back into gear from Brother Printer not Printing Black and white color on both side of page. If you have further questions or suggestions, please feel free to leave a comment below.

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