amazon account recovery

If you’ve ever experienced the frustration of being locked out of your Amazon account or suspect that it might be compromised, this guide will walk you through the step-by-step process of Amazon account recovery. From verifying your identity to resetting your password and implementing essential security measures, we’ve got you covered.

Steps to Recover Your Amazon Account ( By resetting or changing password) on Desktop

Therefore, follow these steps to recover an Amazon account with a forgotten password for Mobile or Desktop

  • Go to the Sign-In page in the top right corner of the homepage.
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  • Tap on Need Help > Forgot Password.
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  • Then, enter the e-mail address or the phone number linked to your account on the “Password assistance” page.
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  • Select the Continue button and wait until get the OTP as an e-mail message or an SMS.
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  • Enter the OTP and click on Continue.
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  • On the next screen will display an Authentication screen > go to your mobile click on the link received through message > click on the approve button.
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  • You will get the message on the phone screen > “Thank You, Password change attempt was approved.”
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  • Now , Enter the new password and again re-enter to confirm = > Click on Save changes and sign in button.
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  • Congratulations, you’ve successfully recovered your Amazon account password using your recovery email address

Steps to Recover (Change) Amazon Account on Mobile Using Phone Number

  • Firstly open your Amazon mobile app > Tap on 3 vertical dot lines appear on the top left corner.
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  • Next tap on the ‘Hello, Sign in’ option > then enter your email id and click continue button.
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  • Tap on ‘Forgot Password’
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  • On the next page enter your recovery email id/phone number > tap continue button.
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  • Go to your recovery email id on your phone copy the OTP and then > paste in the required box > press continue.
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  • Enter the password again verify the same password > save changes.
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Follow the Instructions How to Recover Amazon Account Without Email/ Phone Number

  • First Open amazon website > tap on Hello, Sign in > Sign in button.
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  • Now Select ‘Need Help? ‘> ‘Forgot Password >
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  • If you don’t remember email id or phone number select > Customer service option.
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  • Select an issue > ‘I forgot my password’.
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  • On this screen you can see the instruction to remember your password ( or to recover password easy steps)
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  • Again tap on select an issue > My password Isn’t working and read the instruction and customer service number where you can contact to get your password back easily.
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Recover Amazon account without two-factor authentication

Follow these instructions to restore an Amazon account locked with two-step verification:

  • Head on over to Amazon’s Upload to Recover page, preferably from a familiar device and network.
  • Attempt to sign in and let the two-factor authentication fail.
  • Follow the on-screen instructions to take a picture of your identity document.
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  • Tip. Based on your state or country, Amazon will display the type of documents allowed.
  • Suggestion. Cover the suggested information such as ID number or account number like on a voter’s card.
  • Submit the photo and wait for 1 to 2 days for Amazon to respond via e-mail.
  • If identity verification is successful, Amazon representatives will disable the two-factor authentication.
  • If you no longer have access to the phone number, request to have it changed in correspondence or using the method below.
  • Sign in with your old password or create a new one via the method above to finish recovering your Amazon account.

Recovering your Amazon account is a manageable process if you follow these step-by-step instructions. By promptly addressing the issue, resetting your password, and implementing additional security measures, you can safeguard your account and reduce the risk of future threats.

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